Comments, Feedback and Reviews

Comments (235)

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Susan Marney (United Kingdom) says...
I must commend Angie today for her help and patience going through setting my iPad up with vpnuk she was an absolute star
3rd January 2014 5:55pm
Jeffrey White (United Kingdom) says...
Smile not really that tech savy, but once again Carlos and team have helped me out. Hope to get new i pad sorted.
3rd January 2014 11:17am
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Robert Wishart (Greece) says...
Smile Excellent support extremely prompt & helpful
31st December 2013 3:29pm
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Simon Smith (United States) says...
Service is excellent, works a treat! Gary in customer services great support. SmileSmile
29th December 2013 10:01am
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Allan T (Greece) says...
Hi have dealt with everyone in customer support / live help in the last week. Without exception everyone has been incredibly helpful, patient and have resolved all my issues.
As a result I am now a VERY satisfied customer.
Thanks to you all.
Allan (Crete)
18th December 2013 9:53am
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Gary (Spain) says...
Fantastic in Spain
on holiday in Thailand working perfect
Cool
8th December 2013 2:41am
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Alasdair Gorman (UAE) says...
Grin really quick and super helpful. Thanks to Gary and Angie.
7th December 2013 3:15pm
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Morten RSmussem (Denmark) says...
Gary. Super support
12th November 2013 10:31pm
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Robin (United Kingdom) says...
Was having connection problems in Thailand which Angie resolved in a jiffy. Nothing but the highest praise for your support service.
9th November 2013 11:20am
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Charles (Greece) says...
Smile ... Debs helped me today and a couple of days ago ... Really really fantastic ... Thanks and all the best .. I was helped by Debs to get the service on my MacBook Air and the iPad .. Thank you Debs for the help, cheerful txt and for your patience !! SmileSmile
2nd November 2013 4:38pm
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John MacArthur (France) says...
Well done, Carlos. Take a pay rise immediately.
19th October 2013 7:02pm
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Kay (UAE) says...
Angie has been fantastic. I lost my connection when the server went down, not only did she email me to let me know it was back online, she followed up by helping me set up secondary connections on my apple devices. She's a star.
18th October 2013 6:57pm
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Fay Grant (United Kingdom) says...
Smilethanks to Angie, on holiday in Turkey and wanting to watch F1, clueless until Angie stepped in. Happy bunnies now, excellent service!
11th October 2013 7:38am
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Peter Mcguigan (South Korea) says...
Excellent service from Carlos who had the patience of Job finding the problem and fixing it, Excellent and dedicated team who are friendly and helpful. Wish all service providers were as good as VPNUK
22nd September 2013 6:36am
Darren Buckley (United Kingdom) says...
SmileJust like to a very big thank you to Debs helping me to sort out my smartdns service. If this is the standard of customer service then I will be very happy.
20th September 2013 3:25pm
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Brendan Delany (United States) says...
Really happy with the quality of customer service from VPNUK. Questions are answered fast and accurately.
Thanks Guys!
17th September 2013 2:36am
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Phil (Germany) says...
Really nice service, excellent support, top tutorials.. Everything here works just perfect Smile
11th September 2013 1:39pm
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Maria (Qatar) says...
Just chatted with Debs who gave more support than could possibly be in her Job Description- professional and personable. Great job. Thank you Debs- you have made my online life easier!!
4th September 2013 4:27pm
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Nicolò Borghi (Italy) says...
Everything is excellent: service and team!
2nd September 2013 8:57pm
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ginny harrington (Turkey) says...
I cannot thank the VPNUK team enough for their continued help, patience and time over the last two months with the problem I had with not receiving my new bank card!

Fantastic team and I am so grateful for all you have done!

2nd September 2013 3:19pm
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Alexandre tagger (France) says...
Gary identified my problem in about 1 minute on the livechat and advised me to put in a ticket. When I woke up the next morning, Angie had resolved the problem.
24th August 2013 9:36am
S (Malta) says...
It's just to give a 5 stars to GarySmileSmileSmile
17th August 2013 9:26pm
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Roy Mattingly (Turkey) says...
Always a great service & Carlos on support is second to none. Would recommend UKVPN to anyone who wants to access TV from around the world. Using the UKVPN Connection assistant makes it so easy to switch servers from UK to USA etc.
Thanks to everyone at UKVPN!!!
11th August 2013 10:45am
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Peter (United States) says...
Worked fine with win-box. Always problems with different linux distros although following instructions exactly.
Which you would treat linux users the same as others and develop a gui software.

VPNUK Says:
Hello Peter, we are in the process of designing an all in one GUI for linux.
10th August 2013 10:29am
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Manuel (United Kingdom) says...
I had a problem with an overpayment but as soon as i notified VPNUK it was put right promptly and efficiently. I love you guys, you really look after your customers.

M Seoane

31st July 2013 3:40pm
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